COVID-19 Policies 2021
Memorial Day has come and gone and summer will officially be upon us in a few short weeks. While we are not entirely free of the pandemic yet, we’ve certainly seen some positive and hopeful trends. Vaccination rates are up, cases are down, and restrictions are being lifted.
Both the EU and the UK have announced their intentions to welcome all fully vaccinated travelers, including US citizens. We are still waiting to see when this maybe, how certification might work and what, if any, testing requiring there will be.
While we have had to cancel all of our trips through July, with the addition of our Norway inn-to-Inn trip, we have rescheduled some of our trips and remain hopeful that we will be able run the rest of our season as planned.
Rescheduled Guided Trips
- James Herriot Way, August 11 - 18
- England Coast-to-Coast, August 20 - September 3
We anticipate the virus may still be part of the landscape. Much like this past year, and really always, the safety and health of our hikers remains our number one priority, as does the health and safety of the communities and areas we travel through. As the world begins to open we will be ready with the safety policies and protocols necessary to get us back on the trail again.
We understand that some of you will be more comfortable traveling internationally now that vaccines are available. Others of you may still be concerned about possible trip disruption in the event of reimposed restrictions or quarantine requirements. We remain dedicated to doing what we can to help you navigate back to the trail in a way and at a time that feels safest to you.
Despite the all the uncertainty, one thing we do know is, when we are able to hit the trail again, it will be glorious!
Book Your 2021 Trip
We all love planning and dreaming about a trip on the horizon. We don't want you to stop planning or dreaming, so as long as COVID-19 continues to complicate travel, we are keeping the following policies in place.
As always, we will continue to monitor the situation and will revise and update these policies and protocols to meet the current situation.
We want everyone to be excited about their travel plans. Anticipation is part of the joy of traveling. With all the uncertainty around travel these days, it's reasonable to decide to put your plans on hold. If you'd like to cancel your guided trip more than 75 days out from your trip start, we can offer these options:
- Receive a refund of your deposit, less our usual $250 cancellation fee.
- Transfer your deposit as a credit to a future trip, good through 2023
We will not ask for final payments unless we are reasonably confident your trip will be able to run as scheduled.
Will My Trip Run?
If necessary, we will assess trips 60 days prior to departure. At that time, for guided trips we will either:
- Cancel the trip
- Reschedule the departure to a later date in 2021, if possible.
- Wait until 45 days prior to departure to make a final determination, if there is a significantly positive trend.
For self-guided and private trips, we will contact hikers directly to discuss options.
Cancellation Policy for Guided Trips
Should we find it necessary to cancel a trip due to COVID 19-related travel restrictions, we will be offering the following options:
- Transfer your deposit to the new departure or another trip in 2021.
- If you are unable to rebook with us in 2021, transfer your deposit as a credit, plus a 5% discount, to a future guided trip, good through 2023.
- Receive a full refund of your deposit.
Cancellation Policy for Self-Guided Trips
Should you be unable to take your self-guided trip as planned due to COVID 19-related travel restrictions prohibit:
- If rebooking your trip in 2021 is not an option, we will transfer any non-refundable payments as a credit* to a future trip, good through 2023.
*Credits will be applied solely to final payments. Our standard Self-Guided Booking Terms and Conditions will apply when rebooking a future trip.
Rebooking with Credits and Discounts
For those of you who have credits and discounts due to 2020 trip cancellations, the following will apply:
- Credits may be applied to either a guided or self-guided trip.
- Discounts received as the result of a canceled guided trip may only be applied to guided trips.
- Once you choose to use your credit as a deposit on a new or rebooked trip, any discounts will be applied, and our standard terms and conditions will go into effect.
- For cancellations, any refunds due will be issued in the form of credit
- Should you decide to cancel more than 75 days out from your trip start or should we find it necessary to cancel your trip due to COVID-related travel restrictions, any credits and/or discounts will be reinstated, good through 2023.
Some Things to Expect in 2021
While the coronavirus is still with us, we'll be doing things a little differently on our trips. Like many other active travel companies, we believe our trips lend themselves particularly well to our new normal.
- The open spaces of our natural world and our small group sizes give us plenty of room to distance on and off the trail.
- We will be asking hikers to bring your favorite face covering as well as hand sanitizer and disinfectant wipes, respect requests to wear face coverings when physical distancing isn’t possible and follow other safety protocols as directed by guides.
- Through our longstanding relationships with our hotels, inns, mountain huts, and transportation providers, we are able to work toward assuring our hikers that best practices are followed, and enhanced health and safety guidelines are being met or exceeded.
- We continue to monitor what's happening in our trip areas. As countries and areas begin to open up, we will do our best to keep our hikers up to date on evolving restrictions and requirements. It may be that travelers will be required to test before departure or on entry to a destination.
As always, you are welcome to contact us with any questions or concerns, and we will endeavor to get back to you as quickly as possible.
For more information and updates, you may visit the World Health Organization , Center for Disease Control , Johns Hopkins Coronavirus Resource Center , and the U.S. State Department.